Facilities and customer service

Information desks

They are located throughout the terminals near each of the security checkpoints. They operate from 6:00 am to 8:00 pm. Tel: +1 407 825 2352 / 2355.

Telephones

Public phones with volume control settings, adapted for individuals with hearing impairments, are available. Each terminal also has text phones (TTY).

During your stay

The airport offers a wide variety of dining options, both in the North Complex and the South Complex. There are also numerous shops, ranging from clothing, themed, electronics, beauty, duty-free, etc.

The Hyatt Regency hotel, located in the North Complex, represents a convenient option for resting or overnight stays within the airport premises. Both the hotel and the restaurants are located before the secure area, so both travelers and non-travelers can enjoy them.

There are also several VIP lounges available within the facilities.

Additionally, the Terminal Top parking area offers excellent views of the airfield, downtown Orlando, and attractions, including nighttime fireworks shows.

Financial services

Truist Bank has branches in Terminals A and B (North Walk) that offer full banking services, including account opening, transfers, traveler's checks, cash advances, loans and investment services. Opening hours are from 9:00 am to 4:00 pm (Monday to Thursday) and from 9:00 am to 5:00 pm (Friday).

ATMs
Available both landside and airside.

Currency Exchange
CXI counters in the west hall of the North Complex, available from 9:00 am to 8:00 pm.

Free Wi-Fi

Free wireless internet access available in all public areas of the airport. To connect, select the "MCO Internet" network. These access points are provided by the Greater Orlando Aviation Authority (GOAA). The authority does not provide other access points and peer-to-peer connections that may appear as available networks.

Wireless connection is also available from AT&T, Sprint, T-Mobile and Verizon, as well as at various kiosks offering internet connections for travelers.

Baggage Services

Left Luggage
Hold My Luggage operates in Terminal B, level 1, offering luggage storage by the hour/day and transportation services (hotel to hotel or city to city).

Luggage wrapping
Wrap N' Fly (Tel +1 407 825 1529) operates in Terminal A, level 1, near the USO, from 6:00 am to 8:00 pm.

Luggage carts
Luggage cart usage costs USD6.00. They are located in the parking garages, car rental areas and throughout the terminals. They cannot pass through the security checkpoint in Terminals A and B.

Lost and Found
Contact your airline directly regarding items lost onboard the aircraft or in the airline lounges, as indicated on your ticket or baggage receipt.

If you have left something in a rental car, contact the respective agency.

For items lost within the terminals, you can visit the lost and found offices on level 1 of Terminal A (7:00 am to 7:30 pm) or level 1 of Terminal C (8:00 am to 4:00 pm), or complete the following FORM.

Nursing spaces

Breastfeeding spaces provide an intimate and private place for nursing mothers traveling through Orlando Airport.

North Complex
- Level 2 of Terminal B, in front of baggage carousel 24
- Near the entrance to gates 10-19
- Next to gates 20-29
- Near the entrance to gates 30-39
- In each concourse (gates 70-79, 80-89, and 90-99)
- Near the entrance to gates 100-110
- Next to gate 101

South Complex
- Level 1 and level 2 (check-in area and gates C230-C238)
- Next to gates C234 and C238
- Near gate C244
- Next to the bridge to garage C
- Floors 1, 3, and 5 of the train station

Chapels

Orlando Airport has an interfaith chapel within Terminals A and B, located just after the security checkpoint for gates 1-59, which can be accessed by any passenger with a boarding pass. There is also a reflection room at gates 70-99, while in Terminal C there is a room in Palm Court, next to gates C230-C245.

Electric vehicle charging stations

Charging stations are located in the following parking areas:

Terminal A Parking. Level 2, Row A.

Terminal B Parking. Level 2, Row P.

Reduced mobility

If you need a wheelchair, contact your airline at least 48 hours in advance. If you require a wheelchair for the duration of your stay, access Visit Orlando, where you will be provided with a list of companies offering such a service.

Assistance for elderly/minor/disabled passengers

Skycaps is available to assist passengers with reduced mobility, including check-in assistance, luggage transportation, wheelchair assistance, etc. This aid must be coordinated with the airline.

Adult changing tables
Installed in all companion care restrooms.

Animals / Pets

Canines are not allowed in the airport unless they are working dogs or in an approved crate for travel onboard an aircraft. For this reason, you should contact your airline or cargo handling company directly for details on where to drop off/pick up your pet.

Service animal relief areas are available at the following points:

• Before security:
  - Terminal A, level 2: east end of the building (to the right when exiting)
  - Terminal B, level 2: west end of the building (to the right when exiting)
• After security:
  - Gates 1-29: in the wing for gates 20-29
  - Gates 30-59: in the wing for gates 40-49
  - Gates 70-99: in the wing for gates 80-89
  - Gates 100-129: in front of gate 121