Car rental services at Orlando Airport

Orlando has one of the largest car rental markets in the world, and most of the major companies in the sector operate within Orlando International Airport.

The car rental companies at the airport are located on level 1 of Terminals A and B and on level 4 of Terminal C.

In addition, Orlando Airport offers airline check-in services on level R1 of the parking lots where rental cars are returned. Garage A is located on the west end, while Garage B is on the east end.

Free shuttle buses operated by each of the companies listed below transport customers from the terminals to the rental car area and vice versa. The rental sector is located directly in front of the Blue Economy parking lot.

Booking in advance is recommended. Check availability HERE.

Key Points

Here you’ll find useful tips and important considerations for renting and returning vehicles at Orlando Airport MCO, ensuring a smooth process.

Vehicle Pick-Up Process

1. Documents and Requirements: Bring your driver’s license, credit card, and any reservation confirmation. Some users recommend reviewing terms carefully to avoid unexpected charges for additional insurance.
2. Wait Times: Peak hours can mean long waits, up to 90 minutes according to some reviews. Arrive early or consider online check-in options to save time.
3. Vehicle Inspection: Inspect the car for pre-existing damages before leaving. Many suggest taking photos to avoid disputes during return.
4. Toll and Fuel Guidance: Companies like Enterprise are praised for clear toll system explanations, a service often missed by others.

Returning the Vehicle

1. Final Documentation: Request a receipt for the return to avoid post-trip charges.
2. Timing and Logistics: To avoid delays, plan returns outside peak times. Traffic in return areas can be heavy, complicating access.

Additional Tips

1. Contract Transparency: Reviews highlight unclear practices regarding insurance, fuel fees, and other charges. Carefully read contracts and seek clarification if needed.
2. Off-Airport Alternatives: Some recommend exploring rental agencies near the airport for competitive rates or better service.
3. Customer Service: Experiences vary, with companies like Enterprise often earning praise for professionalism.
4. Electric and Hybrid Vehicles: Some companies offer only electric options. Confirm preferences before finalizing your booking.

Car Rental Companies

Orlando International Airport (MCO) hosts multiple car rental companies, offering a variety of options for travelers. Here’s a summary of the user experiences with each company, based on reviews from platforms like Yelp, TripAdvisor, and Google Reviews:

Alamo

Phone: 1 800 327 9633

• Strengths: Excellent customer service. Users praise employees like Jean and Marcus for solving issues promptly, even at inconvenient times like 4 a.m.
• Areas for Improvement: Complaints about unexpected additional charges and issues with prepaid vehicle availability.

Avis

Phone: 1 800 831 2847

• Strengths: Helpful customer service during unforeseen situations, such as vehicle shortages at other companies.
• Areas for Improvement: Recurring complaints about unexpected charges and vehicle maintenance issues.

Budget

Phone: 1 800 527 0700

• Strengths: Quick processes and clean vehicles. Some customers appreciated staff assistance in avoiding unnecessary tolls through map adjustments.
• Areas for Improvement: Long service lines, issues with reserved vehicle availability, and unclear fuel policies.

Dollar Rent a Car

Phone: 1 800 800 4000

• Strengths: Occasionally provides free category upgrades.
• Areas for Improvement: Many complaints about aggressive sales tactics, hidden charges, and poor customer service.

Enterprise

Phone: 1 800 325 8007

• Strengths: Consistently positive experiences with organized operations, clean vehicles, and professional staff.
• Areas for Improvement: Some users mentioned wanting clearer explanations of vehicle functions, especially for first-time Orlando visitors.

Hertz

Phone: 1 800 654 3131

• Strengths: Wide range of vehicle options and efficient check-in processes.
• Areas for Improvement: Occasional issues with reserved vehicle availability, causing delays.

National

Phone: 1 800 227 7368

• Strengths: Customers appreciate the quick service at Emerald Aisle and the quality of vehicles, like the Hyundai Telluride.
• Areas for Improvement: Some clients struggled with finding rental areas due to unclear signage.

Payless

Phone: 1 407 856 5539

• Strengths: Some users appreciated staff efforts in critical moments.
• Areas for Improvement: Frequent reports of poorly maintained vehicles and unresolved customer service issues.

Sixt

Phone: 1 888 749 8227

• Strengths: Modern, luxury vehicles. Customers highlighted a smooth rental process and good vehicle condition.
• Areas for Improvement: Limited specific feedback about MCO services.

Thrifty

Phone: 1 800 367 2277

• Strengths: Satisfactory experiences with upgrades.
• Areas for Improvement: Similar to Dollar Rent a Car, issues with unexpected charges and agreement discrepancies.

Off-Airport Rentals

If you can’t secure a reservation with an on-site agency, there are alternative options off the premises. Free shuttle buses are available to these locations. Buses pick up and drop off passengers at Level 1 of Terminal A (A11-A13), Terminal B (B11-B13), Terminal C (C277-C278), and Level 1 of the train station (C3-C4).

• Action Car Rental
  +1 407 240 2700
• Advantage
  +1 888 627 8227
• Americars
  +1 954 830 3997
• APM Car Rental
  +1 786 690 8438
• Bandago
  +1 415 401 7659
• Best Rate
  +1 321 624 8994
• CA Car Rental
  +1 321 888 0350
• Carl's Rent A Van
  +1 407 856 8866
• Carwiz
  +1 321 961 8666
• Clubs Car Rental
  +1 786 239 0746
• Easirent
  +1 954 314 0302
• Economy Rent A Car
  +1 407 259 2288
• Florida Van Rentals
  +1 407 438 8010
• Fly Car Rental
  +1 407 885 8825
• Fox/Europcar
  +1 407 930 9503
• Global
  +1 407 616 7733
• Green Motion
  +1 321 947 9865
• GS Car Rental
  +1 407 499 1010
• Inbocars
  +1 786 405 2958
• JC Car Rental
  +1 786 200 4487
• Mex Rent A Car
  +1 305 600 9793
• Nextcar of Orlando
  +1 305 470 7556
• OC Car Rental
  +1 786 956 1558
• One Switch
  +1 786 773 8669
• Reliant
  +1 407 925 8478
• Rent A Car 4 Less
  +1 269 304 5377
• RJ Car Rental
  +1 407 449 3848
• Roam of Orlando
  +1 954 650 1166
• Routes Car Rental
  +1 407 237 9411
• RROA Car Rental
  +1 786 832 1727
• Seven Auto Finance
  +1 321 350 1439
• Surprice
  +1 954 900 4536
• York Car Rentals
  +1 321 800 6002
• You Turist Car Rental
  +1 305 721 8897
• Zezgo Orlando
  +1 407 704 2896

Final Considerations

What should you consider before renting a car in Orlando?

Having a car offers convenience and flexibility. While Orlando has an efficient public transport system, long distances and numerous attractions make renting a car ideal for exploring the area.

Keep in mind the traffic during peak hours, additional costs like fuel and tolls, and the importance of securing comprehensive insurance from authorized agencies.

Follow traffic laws, avoid alcohol while driving, and plan for limited parking in central areas during busy hours to avoid fines.

Renting a car can elevate your Orlando experience, offering the freedom to explore the city at your own pace.

Save money. Book in advance!