Frequently Asked Questions at Orlando international airport (MCO)

Answers to passenger questions

FAQs MCO airport

Covid: What to take into account when entering the United States?

If you are a non-U.S. citizen who is a nonimmigrant (not a U.S. citizen, U.S. national, lawful permanent resident, or traveling to the United States on an immigrant visa), you will need to show proof of being fully vaccinated against COVID-19 before you travel by air to the United States from a foreign country.

As of 12:01AM ET on June 12, 2022, CDC not longer requires air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight.

Some categories of noncitizen, nonimmigrants are excepted from this requirement. If you meet the criteria for one of these categories, you will need to fulfill additional requirements to travel by air to the United States.

The vaccine must either be approved by the US Federal Drug Administration or must have an emergency use listing from the World Health Organization (such as Astrazeneca). Mixed dose vaccinations will also be accepted. Find the complete list of accepted vaccines here, along with acceptable ways to prove vaccination.

The vaccination requirement does not apply to US citizens, lawful permanent residents or US nationals. 

Wearing a mask over your nose and mouth is currently not required in indoor areas of public transportation, including on airplanes, buses, trains and other forms of public transit.

For further details, CLICK HERE.

Is it possible to do a Covid test at the airport?

Yes. AdventHealth located in Terminals A & B opposite the security checkpoint for Gates 1-59, is available 7:30a-5p (M-F), 7:30a-7p (Sa-Su)
Covid Testing LLC located in Terminals A & B – North Walk, opposite the Truist Bank is available from 8:00am to 8:00pm
XPRESCHECK located in Terminals A & B – South Walk, near the Magic of Disney store opposite the security checkpoint for Gates 1-59, is available from 7:00am too 9:00pm

What is the cheapest way to get to Orlando's main attractions?

Local buses are the cheapest option (from 2 usd) and also reach most of Orlando's attractions, including parks and downtown. LEARN MORE

Where is the Uber or Lyft Airport pickup location?

All Transportation Network Companies (ride sharing providers such as Uber, Lyft and Wingz) may pick-up passengers at Terminals A & B, at the ends of the Arrivals curb (Level 2). For further details of this service and the taxi CLICK HERE

Is there free internet access?

Wireless internet access (Wi-Fi) is available in all public areas of the airport and is provided free of charge. To connect, select the airport Wi-Fi network SSID “MCO Internet”. These Access Points are provided by the Greater Orlando Aviation Authority (GOAA). Other access points and peer-to-peer connections which may be listed as available networks are NOT provided by GOAA.

Cellular/PCS wireless is also available from AT&T, Sprint, T-Mobile and Verizon, as well as several kiosks which offer travelers internet connections.

How to transfer between the terminals?

Terminals A and B are in one building (North Terminal) where passengers can use the elevators and escalators to minimize walking distances (they are a 3 minute walk). The APM (Automated People Mover) is an automatic train that transports passengers between the North Terminal, Gate Areas and Terminal C (South Terminal) in 5 minutes.

What to do in case of a long layover?

There are many duty free shops and dining options. The Orlando International Airport also offers a number of other amenities including nursing pods throughout the terminal buildings, chapel, device charging stations, resting areas. In turn, there are several VIP lounges with drinks, food, work spaces, etc. In addition, the Hyatt Regency Hotel located on the airport grounds, offers comfortable, soundproofed rooms, a fitness center, garden and pool area, and other amenities for travelers looking for a pleasant stay.

What to do in case of loss of valuables or luggage?

Lost and Found
Please contact your airline directly regarding your missing item(s) as directed on your ticket or baggage receipt. Claims for missing items may also be filed with the Transportation Security Administration (TSA), which is responsible for the screening of passengers and baggage at all U.S. airports.

You may also file a report with the Orlando Police Department, which has jurisdiction over thefts which occur at the Orlando International Airport. This may be done by calling the Orlando Police Department Information Desk, which is available 24 hours per day, at (407) 246-2470.

In case you have forgotten something on the aircraft, contact your airline. For items lost in a rental car, contact the agency.

For items lost within the terminals, please fill THIS FORM

Is there a luggage storage service?

Hold My Luggage operates in Terminal B, Level 1, and offers luggage pickup/return, luggage storage for hour/days and luggage transport services - hotel to hotel or city to city.

The customer signs a waiver of liability while the staff tag their bags, and gives the customer a claim ticket. The customer is then free to roam about the city luggage-free. To retrieve luggage the customer can return to the desk in Terminal B, Level 1, or have Hold My Luggage meet the customer at their airline check-in location.

Is there any free parking area in Orlando International airport?

North and South Cell Phone Lots are FREE OF CHARGE. Drivers waiting to pick up arriving passengers. Vehicles may not be left overnight. No commercial or unattended vehicles. In addition, in the north and south lots, parking is free for the first 10 minutes. More information about PARKING.

Is possible to get a SIM card?

InMotion offers SIM cards ideal for travelers visiting the United States or for those traveling from the United States abroad. The stores are located in Terminal A, Airside 2 (Near Gate 120I and in Terminal B in Pre-Security (Across from Food Court and Next to Disney Store, Across from Macaroni Grill) and Airside 3 (Next to Tram in Center Court) and 4 (Near Gate 90).

Is it possible to meet someone at the gate?

Although only ticketed passengers are allowed through security and out to the gates, it is possible to have gate passes issued to non-travelers under certain circumstances. These are issued at the airline’s discretion, so please go to your airline’s ticket counter, provide a valid photo ID, and the airline will determine whether they are able to issue you a pass based on your particular circumstances.