❓ Frequently Asked Questions at Orlando International Airport

Terminals A and B are located on opposite sides of the same building (North Terminal Complex). You can cross from one side to the other on level 3. Elevators and escalators minimize walking distances (around 3 minutes).

The APM (Automated People Mover) or Terminal Link is an automated train that operates 24 hours a day from Terminal B to the train station. There is also a free bus (24 hours) connecting Terminal B (space B16) and Terminal C (space C272). If the train is out of service, the transfer is done by bus, which can add considerable time — it's worth considering if your connection is tight.

Ride-hailing companies like Uber, Lyft, Wingz, and KreweCar pick up passengers at the arrivals curbside: level 2 of Terminals A and B (level 3 between 9:00 pm and 2:00 am) and level 6 of Terminal C. More information.

To avoid delays, arrive at least 3 hours before your flight, especially during peak demand hours. Services like TSA Pre-Check and Clear help speed up the process. Travelers often report that Terminal C is more efficient compared to A and B, although long lines can be inevitable during peak hours.

Lost items:
For items on the plane, contact your airline directly. In the terminals, visit the lost and found offices: level 1 of Terminal A (7:00 am to 7:30 pm) and level 1 of Terminal C (8:00 am to 4:00 pm). You can also complete the following online form. The system has a solid track record of successful recovery according to recent reviews, so it's worth reporting any loss without delay.

Explore the duty-free shops, the food court, VIP lounges with drinks and meals, or use amenities like rest areas, nursing pods, entertainment areas, etc. There is also the Hyatt Regency hotel with a pool and gym.

The airport has VIP lounges in all terminals. You can access them through memberships like Priority Pass, specific credit cards, or with a single-use pass via Lounge Pass, without needing a membership. Lounges offer amenities like Wi-Fi, drinks, meals, and showers.

Local buses (LYNX), with tickets from USD 2.00, connect the airport to theme parks like Disney World, Universal Studios, and SeaWorld, as well as downtown. It's the most economical option, although it's worth adding extra margin as there are reports of buses not arriving on schedule or poorly coordinated connections. See more.

Hold My Luggage operates in Terminal B, level 1, from 9:00 am to 8:00 pm, offering hourly or daily storage, as well as transportation services between hotels and cities.

There is free Wi-Fi in all public areas. Select the "MCO Internet" network. Some users report slow speeds during peak hours.

There are charging stations in all terminals. However, some travelers mention that not all outlets work properly, so bringing a portable charger can be helpful.

If your phone is compatible, eSIM may be the best alternative. There are plans for travelers visiting the United States and also for those traveling from the United States abroad. If you cannot use an eSIM, you have the alternative of purchasing a physical SIM at InMotion. Locations are in the south walkway of the North Terminal and next to gates 30-59, 70-99, and 100-129.

The north and south Cell Phone Lots are free. They are designed for drivers waiting to pick up arriving passengers. Vehicles cannot be left overnight or unattended. On the other hand, in the economy lots, parking is free for the first 10 minutes, and in the rest of the areas there is no charge for the first 20 minutes. More information about PARKING

The airport has nursing areas, interactive play stations, and family zones in the main terminals. There are also children's menus at several restaurants.

During peak hours, the average time to get through security is 30 to 50 minutes, depending on the terminal. Using services like TSA Pre-Check or Clear can significantly reduce this time.

Charging stations are available on level 2 of Garage A (Row A), level 2 of Garage B (Row P), and levels 3 (Rows 59-62) and 5 (Rows 59, 60, and 62) of Garage C. Some stations may be occupied during peak hours.

The airport has assistance for passengers with reduced mobility, including wheelchairs, elevators, and accessible lanes at security checkpoints. Request these services from your airline at least 48 hours before traveling, and reconfirm them at check-in — there are reports of passengers who did not find assistance at the gate despite having requested it only in the original reservation.

If your flight is canceled or delayed, contact your airline directly for rebooking options or compensation. You can also take advantage of airport services, such as VIP lounges or the Hyatt Regency hotel, for greater comfort while you wait.

Information counters are located in all terminals, with operating hours from 6:00 am to 10:00 pm. There are also volunteers offering help throughout the airport.

There are designated pet areas in all terminals. These zones include outdoor spaces and cleaning stations, ideal for those traveling with animals.

Although only ticketed passengers can go through security and out to the gates, gate passes may be issued to non-travelers under certain circumstances. These are issued at the discretion of the airline. You will need to go to the ticket counter of the corresponding airline, provide a valid photo ID, and the airline will determine if they can issue an appropriate pass based on the particular circumstances.