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Frequently Asked Questions at Orlando International Airport

Preguntas Frecuentes en aeropuerto de Orlando

Answers to the most frequently asked questions from passengers

What is the cheapest way to get to Orlando's main attractions?

Local buses are the most economical option (tickets start at USD2.00). They connect the airport to most Orlando attractions, including the parks and downtown. SEE MORE

Where is the Uber or Lyft pick-up location at the airport?

All app-based transportation companies (rideshare providers such as Uber, Lyft and Wingz) can pick up curbside in the Arrivals area, i.e. Level 2 of Terminals A and B (Level 3 between 9:00 pm and 2:00 am) and Level 6 of Terminal C. For more details on this service and available cabs, CLICK HERE.

Is there free internet access?

Free Wi-Fi access is available in all public areas of the airport. To connect, you must select the "MCO Internet" network. These access points are provided by the Greater Orlando Aviation Authority (GOAA).

How do I transfer between terminals?

Terminals A and B are inside the same building (North Terminal), where passengers can use the elevators and escalators to minimize walking distances (about 3 minutes). The APM (Automated People Mover) or Terminal Link is an automatic train that transports passengers between the North Terminal, the boarding areas and Terminal C (South Terminal) in 5 minutes.

What to do in case of a long layover?

There are many duty-free stores and dining options. Orlando Airport also offers a number of other amenities including nursing booths, prayer rooms, electrical device charging stations and rest areas. In turn, there are several VIP lounges with beverages, meals, workspaces, etc. In addition, the Hyatt Regency hotel, located within the airport facilities, offers comfortable soundproofed rooms, fitness center, garden and pool area, and other amenities for travelers looking for a pleasant stay.

What to do in case of loss of valuables or luggage?

Lost and Found
For lost items inside the aircraft or airline lounges, contact the airline directly.

In the event that you have forgotten something in a rental car, you should contact the appropriate agency.

For lost items inside the terminals, you can visit the lost and found offices on Level 1 of Terminal A (7:00 am to 7:30 pm) or Level 1 of Terminal C (8:00 am to 4:00 pm), or complete the following FORM.

Is there a left-luggage service?

Hold My Luggage operates at Terminal B, Level 1, offering hourly/daily luggage storage and shuttle services (hotel to hotel or city to city).

Are there any free parking areas at Orlando Airport?

The North and South Cell Phone Lot are free of charge. They are designed for drivers waiting to pick up arriving passengers. Vehicles cannot be left overnight or unattended. On the other hand, in the economy lots parking is free for the first 10 minutes, and in all other areas, there is no charge for the first 20 min. More information about PARKING

Is it possible to get a SIM card?

InMotion offers SIM cards ideal for travelers visiting the U.S. or for those traveling from the U.S. to foreign countries. The locations are located on the South Walk of the North Terminal, next to gates 30-59, 70-99 and 100-129.

Is it possible to meet someone at the gate?

While only ticketed passengers may pass through security and exit to the gates, gate passes may be issued to non-travelers under certain circumstances. These are issued at the discretion of the airline. You will need to go to the appropriate airline ticket counter, provide valid photo identification and the airline will determine if they can issue an appropriate pass based on the particular circumstances.

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