VIP lounges at Orlando International Airport

Location, services, amenities, user experience and access details

TERMINAL A

What You Should Know Before You Go

High Demand and Limited Space: Most VIP lounges at Orlando Airport are often full, especially during peak hours. Lounges like The Club MCO and Delta Sky Club have received criticism for overcrowding, which can impact the overall experience.
If the lounge allows reservations, book in advance to guarantee your access.

If reservations are not possible, arrive as early as possible to account for potential waiting lines. It is also important to check if your airline's check-in counters are open before heading to the airport; otherwise, arriving too early may be counterproductive if you cannot complete the check-in process.

Food and Drink Options: While many lounges offer complimentary snacks and drinks, the quality and variety may not meet all travelers' expectations. For instance, lounges like Admirals Club and United Club have been noted for their limited food options. If you plan to eat there, check reviews beforehand or bring your own snacks just in case.

Staff Attitude: Staff demeanor is a key factor in the experience. Users generally highlight the friendliness and professionalism at lounges like Delta Sky Club and Plaza Premium Lounge, where bartenders and receptionists are praised for their attentive service. However, some lounges have received mixed feedback, so a proactive and communicative approach can improve your experience.

Facilities and Amenities: Facilities vary between lounges. Some, like Plaza Premium Lounge, offer showers and kids' areas, ideal for families or travelers needing a refresh. However, be sure to check the specific services available before entry, as not all lounges provide the same amenities.

The Club MCO
Location: Gates 1-29, next to XpresSpa.
Hours: 5:00 am to 10:00 pm (maximum stay of 3 hours).
Services: Children area, air conditioning, beverages, Wi-Fi, TV, snacks, showers, newspapers, magazines.
Access: With Priority Pass, LoungeKey or Diners Club membership, through online reservation or paying at the door (USD50.00).

User Experience:
Users appreciate the personalized attention from staff, who maintain cleanliness and efficiently manage overcrowded areas. However, the lounge is often busy, leading to long waits for entry and limited food options. Some find the food quality disappointing and prefer beverages like coffee.

USO Center
Location: Level 1, public area.
Hours: 8:00 am to 8:00 pm.
Services: Beverages, snacks, computers, workstations, phones, printers, Wi-Fi, entertainment, TV, children area, library, quiet area, luggage storage, lost & found, local and transportation information.
Access: Active-duty military personnel, reserve military and their dependents, retired military.

User Experience:
Highlighted as one of the best USOs in the country, this lounge receives positive feedback for its friendly environment and well-equipped facilities, including relaxation and entertainment areas for children and adults. However, some users expressed dissatisfaction with staff treatment, which can vary depending on the time.

TERMINAL B

Admiral's Club
Location: Next to gate 55.
Hours: 4:15 am to 9:00 pm.
Services: Complimentary food and beverages, bar, Wi-Fi.
Access: With Admirals Club or Alaska Lounge+ membership, first-class or business-class passengers of American Airlines and oneworld airlines, ConciergeKey or AAdvantage Platinum/Platinum Pro/Executive Platinum passengers, Emerald or Sapphire members, US military personnel.

User Experience:
This lounge has received criticism for its small size, lack of family space, and limited food options. However, bar service, especially from Santiago, is highly praised. Overall, passengers find that it doesn't meet high-level lounge expectations.

Delta Sky Club
Location: Central atrium, near gate 71.
Hours: 4:30 am to 9:30 pm.
Services: Wi-Fi, outlets for electronic devices, meals, beverages.
Access: With Delta Sky Club membership, Delta One or Delta SkyMiles Medallion Platinum passengers, first-class or business-class passengers of SkyTeam airlines, SkyTeam Elite Plus members, American Express Platinum/Centurion or Delta SkyMiles Reserve/Platinum/Diners Club/TRUST CLUB cardholders.

User Experience:
Though often crowded, users appreciate the fresh food and tranquil atmosphere compared to the terminal. The staff is described as professional and friendly, enhancing the overall experience.

The Club MCO
Location: Gates 70-99, next to InMotion.
Hours: 5:00 am to 9:00 pm (maximum stay of 3 hours).
Services: Children's area, air conditioning, beverages, Wi-Fi, TV, snacks, showers, press.
Access: With Priority Pass, LoungeKey or Diners Club membership, through online reservation or paying at the door (USD50.00).

User Experience:
Reviews reflect an inconsistent experience: some appreciate the spacious design and availability of a digital menu, while others criticize wait times for food and furniture quality. The QR ordering system is also a frequently mentioned area for improvement.

United Club
Location: Near gate 43.
Hours: 5:00 am to 8:00 pm.
Services: Bar, light snacks, Wi-Fi.
Access: With United Club or Air Canada Maple Leaf Club membership, first-class or business-class passengers of United Airlines and Star Alliance airlines, United Premier Gold/Premium Platinum/Premier 1K/Global Services/Star Alliance Gold members, active-duty US military personnel.

User Experience:
Users find this lounge clean yet small, with limited food and drink options. Despite these critiques, the atmosphere is comfortable, and staff receive positive feedback. However, some feel it doesn’t justify the additional access cost.

TERMINAL C

Plaza Premium Lounge
Location: Crossing the Palm Court, on level 2, next to gate 241.
Hours: 7:00 am to 9:00 pm (maximum stay of 2 hours).
Services: Children's area, games room, luggage storage, snacks, showers, conference facilities, Wi-Fi, air conditioning, beverages.
Access: With Priority Pass, LoungeKey, DragonPass, or Diners Club membership, through online reservation or paying at the door (USD62.26).

User Experience:
This lounge stands out for its bar service quality and clean space, but is often criticized for overcrowding and limited food options. Even so, users praise some bartenders for their personalized and friendly service.

Tips to Maximize Your Visit

Book in Advance: If you have access through programs like Priority Pass or LoungeKey, consider reserving in advance to avoid being turned away during peak days. This is especially important for lounges with time limits. If reservations aren’t possible, ensure you arrive early and check your airline’s counter hours beforehand.
Know Your Membership Benefits: Some loyalty programs or credit cards may grant access to certain lounges. Make sure to verify which lounges accept your membership to maximize your visit’s value.
Bring Your Devices and Accessories: While most lounges offer power outlets and Wi-Fi, carrying your chargers and adapters can prevent issues if outlets are occupied or you need to charge multiple devices.
Set Realistic Expectations: Lounges can significantly enhance your travel experience, but not all offer the same level of luxury. Some travelers recommend using lounges mainly as work or rest spaces rather than relying on them for full meals.